Frequently Asked Questions

Yes. We are registered. Our GSTIN number is 29HDMPS3486J1ZH.

Yes, we offer live location tracking through our app. The tracking link will be provided to you upon dispatch. We also provide round-the clock support through chat and calls.

We take immense care with of your valuables and ensure that our team uses the correct tools to disassemble your furniture and disconnect your appliances. We then secure them with bubble-wrap packing and redoubled with polybags and cardboard boxes.

There are no hidden charges and no fine print to be worried about. All the applicable charges will be notified upon booking itself.

To get an estimated cost of your move, you can visit our website and click on ‘Get a quote’ for an estimate of price depending on your input. The cost of the move is dependent on various factors like location, quantity of items, specification of items, amount of delicate and fragile items, time-period of the move and the kind of transportation facility required.

We ensure that no mishandling from our part occurs as our team handles all your items expertly. However, in the event of unforeseen occurrences that may lead to damage/loss of items, we offer insurance backing for expensive items (?) and will make sure that your losses are taken care of by Insurance company.

It is typical to choose the end of a month as a moving day to accommodate renting behaviour. However, we would recommend choosing a relatively less busier time frame to reduce your moving costs marginally. Any time you specify is perfect for us as it is your convenience and comfort that is foremost for us.

We offer e-payment options like IMPS, NEFT, Google Pay, PhonePay. (Please specify the apps, other methods, cheques, etc). On booking, you will need to make an advance payment of Rs. 1000 and the remaining amount can be paid after the loading vehicle.

We would recommend pre-booking our services at least 5-7 days prior to the moving date to avoid last minute hassles and added costs of last-minute transport bookings. However, if our schedule allows, we take up bookings even a day prior to the move.

Avoid sending valuable items with packers. Laptops, jewellery and confidential documents are better off with you than anyone else, so that you don’t lose sleep over them. Consider carrying essential items like an extra pair of clothes, medicines, and other essential items that you need for your basic needs. Hazardous liquids and flammable objects, explosive and corrosive items and perishable food items are ideally not carried by movers.

The first thing to do is declutter to avoid packing and moving unnecessary items. The next thing is to prepare a checklist of things you are transporting to avoid confusion later. For your assurance, you may photograph things like appliances and furniture before packing to check for damages later. Also ensure an open way from the door to the vehicle to aid smoother transport of items.

Fret not. But inform us of the change in due time to avoid any confusions and unnecessary misunderstanding.

Yes, we offer safe and secure transport facilities to move your plants and your pets

Charges are dependent upon the quantity of items to be shifted and the size of the vehicle required along with the distance to be covered.

No, our team carries the required packaging materials with them.

Yes, depending on the time-frame for the move, our team will get in touch with you to collect details of the relocation and will even visit the site prior to your moving day.

Our promise to you is 100% safety but insurance will protect you in case of unanticipated events like fire, accidents, riots or natural calamities during the moving process.

Depending on the size of your home/office and the quantity of items needed to be packed, disassembled and loaded, the time frame can go from 4-5 hours to an entire day. We strive to work as quickly as possible without compromising on quality and safety.